Privacy Policy

1. Introduction

Welcome to Hi-Top Food Processing Machine Trading ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://bw-bakeshop.vercel.app or interact with us through Facebook Messenger.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and phone number when you contact us, apply for a career, or submit a franchise inquiry.
• Messenger Data: When you interact with us via Facebook Messenger on our website, your messages and Facebook profile information may be collected as permitted by Meta's platform policies.
• Usage Data: Browser type, pages visited, and time spent on our website for analytics purposes.

3. How We Use Your Information

• To respond to your inquiries and messages
• To process franchise and career applications
• To improve our website and services
• To communicate promotions or updates (only with your consent)

4. Facebook Messenger Integration

Our website uses the Facebook Customer Chat Plugin powered by Meta Platforms, Inc. When you use the Messenger chat on our site, your interaction is subject to Meta's Data Policy. We only use messages to respond to your inquiries and do not share your data with third parties.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with service providers necessary to operate our website (e.g., Supabase for data storage, Cloudinary for media hosting) under strict confidentiality agreements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

8. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: